Billing Support Options

At United Electric Cooperative, we understand that life can bring unexpected financial challenges. That’s why we continue to look for ways to assist our members in times of need. Our goal is to ensure uninterrupted service while working with you to manage your utility bills in a way that fits your budget.

We are committed to helping members who are behind on their bills through flexible payment options, personalized support, and referrals to additional resources. Below you’ll find helpful links and programs that can provide assistance not only with your electric bill, but also with other essential needs such as food, housing, and healthcare.

Available Payment Assistance Programs May Include:

• Flexible Payment Arrangements – Set up a plan that allows you to pay your balance over time in manageable installments.
• Energy Assistance Programs – Apply for state and federal programs such as LIHEAP (Low Income Home Energy Assistance Program).
• Budget Billing – Smooth out seasonal spikes by paying a consistent monthly amount based on your average usage.
• Partner Agency Referrals – We work closely with local community action agencies and nonprofits that provide financial counseling, rent and utility support, and more.

How to Get Started:

If you’re struggling to pay your bill, please contact our Member Services team as soon as possible. Early communication is key—we're here to help before things become overwhelming.